Ordering

How to place orders, shipping, and claims.

Complimentary Installation Hardware Kits

All Velox wheels arrive with a One-Time Complimentary Installation Hardware Kit which includes necessary installation hardware for your vehicle (such as lug nuts/bolts and hubrings, if required). It will be located in one of the four wheel boxes. Read More

Price Adjustment Procedure

To charge a Member for their wheel purchase at the register: Take the order details printed after entering the wheel order for your Costco Member and charge the Member the Costco Item Number x4. The price will ring as the EDLP Non-Promotional price. U Read More

Why are the discounts not applied at the register?

For some promotions, there must be at least four wheels entered into the register for the discount to be applied. Enter and charge for all four wheels in the register, and the discount will automatically be applied to the order. If you have an Read More